Policy

Return Policy

If you are not 100% satisfied, you may return your mine Pet Platter within 30 calendar days of receipt and receive a full refund (original shipping costs are not refundable).

Shipping: Return the mine Pet Platter along with the original receipt to:

Our Pet Project LLC
207 E. Ohio Street #262
Chicago, IL 60611

You are responsible for return shipping costs. We recommend a shipping service that provides a tracking number for proof of receipt. We are not responsible for items lost in transit.

Refunds: Once we receive your return, we will notify you via email. We will initiate a refund to your original method of payment within three business days. You will receive the credit based on your card issuer's policies. Original shipping costs are not refundable.

If you have any questions on how to return your item to us, contact us at info@minepetplatter.com

All content appearing on this Web site is the property of: Our Pet Project LLC

Copyright © 2016 Our Pet Project LLC. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2016 Our Pet Project LLC. All rights reserved.

Patents and Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Our Pet Project LLC. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Our Pet Project LLC or any third party, except as expressly granted herein.

Patents D709247, D751773, D717504, 749274, other patents pending.

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Our Pet Project LLC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Our Pet Project LLC believes that customer conduct violates applicable law or is harmful to the interests of Our Pet Project LLC and its subsidiaries.

Shipping and Delivery

At this time, Our Pet Project LLC ships merchandise to locations within the United States, including Alaska and Hawaii. Our Pet Project LLC does not currently ship merchandise to international locations including Canada and Mexico. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

Sales Tax

Our Pet Project LLC charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped. Sales tax will be calculated at the conclusion of the payment process.

Privacy Notice

Information Collection and Use:
minepetplatter.com (Our Pet Project LLC) is the sole owner of the information collected on this site. We will not sell, share, trade, or rent this information to others in ways different from what is disclosed in this statement. minepetplatter.com collects information from our users at several different points on our website.

minepetplatter.com may collect and use the following kinds of personal information: Information about your use of this website; information about transactions carried out over this website; and any other information that you send to minepetplatter.com.

Using personal information:
minepetplatter.com may use your personal information to: Administer this website; enable your access to and use of the website services; send to you products that you purchase; collect payments from you; and send you marketing communications.

Where minepetplatter.com discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, minepetplatter.com may disclose your personal information to the extent that it is required to do so by law, in connection with any legal or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Securing your data
minepetplatter.com will take reasonable technical, physical and managerial precautions to prevent the loss, misuse or alteration of your personal information.

minepetplatter.com will store all the personal information you provide on its secure servers. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

Updating this statement
minepetplatter.com may update this privacy policy by posting a new version on this website. You should check this page occasionally to ensure you are familiar with any changes.